Event support
ITS/Multi-media provides campus-wide AV and media event support to departments, campus organizations, auxiliary enterprises, sponsored student organizations and other University-related organizations.
NOTE:
The ITS Multimedia Group operating in the Networking and Telecommunications unit will discontinue all services effective August 31, 2022.
ITS/Multi-media provides audio-visual equipment and operator support for university-related special events including, but not limited to, conferences, panel discussions, seminars, convocations, presentations, commencements, talent shows, press conferences, football events, and speeches. ITS/Multi-media also supports technical coordinators in individual schools and departments.
IMPORTANT NOTICE:
Due to evolving technology offerings, increased availability and affordability of external providers, and different approaches to services by customers, there is less demand for Multi-media’s services overall. Consequently, the Multi-media group has begun a phased shut down of services. Special event support, AV repairs, and AV and multimedia installation services will not accept work requests after June 3, 2022 and all outstanding event work will need to be completed by July 31, 2022. All services will end August 31, 2022.
Customers needing these types of services and support should email requests to avproductions@austin.utexas.edu, or check on the list of alternate service providers: KB0019035.
Until June 3, 2022 - requests will be accepted for services such as Public Address (PA) systems (sound reinforcement), audio recording, video recording, pool audio feeds for the press, audio feeds for others to retransmit or to record, and RTS intercom systems. ITS/Multi-media can accommodate multiple microphones or other audio sources. In some venues, ITS/Multi-media also provides video, projectors, screens and basic lighting.
When event requirements exceed ITS/Multi-media capabilities, we can assist in choosing and/or supervising the appropriate off-campus contractors.
Costs vary according to the services provided; estimates will be provided upon request.
Event requests are handled as scheduled. We may not be able to provide the service requested for events that will occur sooner than two business days.
NOTE: the Multimedia group has begun a phased shut down of services to be completed August 31, 2022. Special event support requests will not be accepted after June 3, 2022, and all event support requests must be completed before July 31, 2022. Customers needing event support will be referred to other providers beginning May and June 2022.
ITS/Multi-media supplies A/V equipment to university departments, schools, organizations, faculty, and staff to support classroom instruction and educational activities.
IMPORTANT NOTICE:
The Multimedia group has begun a phased shut down of services to be completed August 31, 2022. Equipment rental requests are no longer being accepted.
Rentals are no longer available.
Rentals are no longer available.
Equipment rentals are no longer available effective May 2022.
Technical Support
Technical support is available during regular working hours:
Monday - Friday 7:30am - 4:00pm